Shipping policy
SHIPPING POLICY
Thank you for shopping with Hennaway Henna. We aim to deliver your order safely and on time.
Order Processing
Orders are generally processed within 1–2 business days after order confirmation. Orders placed on Sundays or public holidays may be processed on the next working day.
Delivery Time
Most orders within India are typically delivered within 3–7 business days after dispatch. Delivery to remote or difficult-to-service locations may take additional time.
Shipping Charges
Applicable shipping charges, if any, will be displayed at checkout before you complete your order.
Order Tracking
Once your order is dispatched, tracking information may be shared through SMS, WhatsApp, email, or the contact details provided with your order.
Delivery Delays
Delivery times are estimates and may be affected by courier delays, weather conditions, public holidays, incorrect addresses, or other circumstances beyond our control.
Incorrect or Incomplete Address
Customers are responsible for providing a complete and accurate delivery address and contact number. Hennaway Henna will not be responsible for delays caused by incorrect or incomplete shipping information.
Damaged or Missing Package
If your order arrives damaged, incomplete, or with an incorrect product, please contact us as soon as possible with your order details and relevant photos/videos so that our team can assist you.
Contact Us
Hennaway Henna / Vikas Henna Product
Industrial Area, Krishi Mandi Mod Bhata, Sojat City, Pali, Rajasthan – 306104, India
Call: +91 9950537161
WhatsApp: +91 8854007168
Email: sojathhelphennaway@gmail.com